13. Applicable law, dispute settlement and competent court

13.1 These General Conditions of Sale are governed by Italian law and will be interpreted according to it, without prejudice to any other prevailing mandatory rules of the customer's habitual country of residence. Consequently, the interpretation, execution and resolution of the General Conditions of Sale are subject exclusively to Italian law (without prejudice to any other prevailing mandatory rule of the customer's country of habitual residence) and any disputes related to and/or consequent to them must be resolved exclusively by the Italian judicial authority, as specified below. In particular, if the Customer is a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law or, at the consumer's choice in the event of action taken by the consumer himself, by the Court of Vicenza. If the Customer acts instead in the exercise of his entrepreneurial, commercial, artisanal or professional activity, the parties by consensus establish the exclusive competence of the Court of Vicenza.

13.2 Online Dispute Resolution Platform (ODR). Given that Le Spighe S.a.s of Pizzini Giovanni Battista & C is always available to seek a friendly solution to the disputes that have arisen, through the direct contacts indicated in point 10), customers are informed that, according to Article 14 of EU Regulation No. 524/2013 and the resolution on ODR referred to in Statutory Instrument no. 500/2015 in force since February 15, 2016, an online platform for the resolution of ODR ("online dispute resolution") disputes derived from the purchase of online goods accessible at the following link has been established: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage Through the ODR platform, the Customer will be able to consult the list of ODR bodies, find the link of each of them and initiate an online dispute resolution procedure. More information about the platform can be found at the following link: https://webgate.ec.europa.eu/odr/main/?event=main.about.show